Advanced Certificate in Coping with Difficult Employees
-- viewing nowDifficult Employees: Mastering workplace conflict resolution. This Advanced Certificate equips HR professionals, managers, and supervisors with proven strategies for handling challenging employee behaviors.
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Course details
• Effective Communication Strategies for Challenging Situations
• Conflict Resolution and Negotiation Techniques
• Setting Boundaries and Assertiveness Training
• Managing Aggressive and Hostile Behaviour
• Stress Management and Self-Care for Workplace Conflicts
• Documentation and Legal Considerations
• Building a Positive and Supportive Work Environment
• Performance Management and Addressing Underperformance
• Addressing Bullying and Harassment in the Workplace
Career path
Career Role (Difficult Employee Management) | Description |
---|---|
HR Manager (Employee Relations) | Develops and implements strategies for managing conflict and improving employee relations, crucial for navigating difficult employee situations. High demand. |
Conflict Resolution Specialist | Experienced in mediating disputes and resolving workplace conflicts, directly addressing difficult employee behaviors. Growing job market. |
Senior Management Consultant (Organizational Development) | Provides expert advice on organizational restructuring and improving team dynamics, often dealing with the impact of difficult employees on team performance. High salary potential. |
Training & Development Manager (Difficult Employee Handling) | Designs and delivers training programs focused on conflict management and difficult employee interactions for all staff levels. Strong skill demand. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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