Executive Certificate in Handling Workplace Aggression

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Workplace Aggression training is crucial for today's managers and supervisors. This Executive Certificate equips you with the skills to prevent, manage, and resolve conflict effectively.

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About this course

Learn to identify aggressive behaviors, such as bullying, harassment, and violence. Develop strategies for conflict resolution and de-escalation. Understand your legal responsibilities regarding workplace safety and employee well-being. The program includes practical exercises and real-world case studies. Improve your leadership skills and create a more positive and productive work environment. This certificate is ideal for HR professionals, managers, and anyone leading teams. Gain the confidence to handle difficult situations and protect your employees. Enroll today and become a champion for a safer, more respectful workplace!

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Course details

• Understanding Workplace Aggression: Types, Causes, and Consequences
• Identifying and Assessing Aggressive Behaviors
• Developing Strategies for De-escalation and Conflict Resolution
• Communication Skills for Managing Aggressive Interactions
• Creating a Culture of Respect and Safety
• Legal and Ethical Considerations in Handling Aggression
• Managing Aggressive Individuals: Practical Strategies and Tools
• Self-Care and Stress Management for Workplace Professionals
• Post-Incident Response and Support
• Documentation and Reporting Procedures

Career path

Career Role Description
Workplace Mediator (Conflict Resolution Specialist) Experienced in de-escalating workplace aggression, facilitating mediation, and providing conflict resolution training. High demand in HR and organizational development.
HR Manager (Aggression Management) Develops and implements policies and procedures for handling workplace aggression, conducts investigations, and provides support to employees. Strong leadership and communication skills are essential.
Occupational Safety and Health Officer (Workplace Violence Prevention) Identifies and mitigates risks associated with workplace aggression, develops safety programs, and conducts training sessions for employees. A strong understanding of health and safety regulations is crucial.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
EXECUTIVE CERTIFICATE IN HANDLING WORKPLACE AGGRESSION
is awarded to
Learner Name
who has completed a programme at
London School of International Business
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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