Executive Certificate in Handling Workplace Aggression
-- viewing nowWorkplace Aggression training is crucial for today's managers and supervisors. This Executive Certificate equips you with the skills to prevent, manage, and resolve conflict effectively.
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Course details
• Identifying and Assessing Aggressive Behaviors
• Developing Strategies for De-escalation and Conflict Resolution
• Communication Skills for Managing Aggressive Interactions
• Creating a Culture of Respect and Safety
• Legal and Ethical Considerations in Handling Aggression
• Managing Aggressive Individuals: Practical Strategies and Tools
• Self-Care and Stress Management for Workplace Professionals
• Post-Incident Response and Support
• Documentation and Reporting Procedures
Career path
Career Role | Description |
---|---|
Workplace Mediator (Conflict Resolution Specialist) | Experienced in de-escalating workplace aggression, facilitating mediation, and providing conflict resolution training. High demand in HR and organizational development. |
HR Manager (Aggression Management) | Develops and implements policies and procedures for handling workplace aggression, conducts investigations, and provides support to employees. Strong leadership and communication skills are essential. |
Occupational Safety and Health Officer (Workplace Violence Prevention) | Identifies and mitigates risks associated with workplace aggression, develops safety programs, and conducts training sessions for employees. A strong understanding of health and safety regulations is crucial. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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