Certificate Programme in Crisis Text Line Training

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Crisis Text Line Training equips you with vital skills to support individuals in crisis. This certificate programme provides in-depth training in active listening, de-escalation techniques, and crisis intervention.

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AboutThisCourse

Designed for volunteers, mental health professionals, and anyone passionate about crisis support, the curriculum covers emotional intelligence, suicide prevention, and effective communication strategies. Become a certified Crisis Text Line volunteer and make a real difference in people's lives. Learn more and enroll today!

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CourseDetails

  • Crisis Text Line's Mission & Values
  • Active Listening & Empathy Skills
  • De-escalation Techniques & Safety Planning
  • Identifying & Responding to Crisis Situations
  • Understanding Mental Health & Suicidal Ideation
  • Resources & Referrals for Crisis Responders
  • Self-Care & Burnout Prevention
  • Confidentiality & Ethical Considerations
  • Crisis Text Line Technology & Platform
  • Documentation & Reporting Procedures

CareerPath

Career Opportunities After Crisis Text Line Training (UK) Role Description Crisis Support Specialist Provide immediate emotional support and crisis intervention via text, leveraging skills gained in the Certificate Programme.

High demand, fulfilling work.

Mental Health Advocate Champion mental wellbeing, utilising crisis intervention and communication skills.

Growing sector with excellent career progression.

Youth Counselor (Crisis Intervention) Specialise in supporting young people facing mental health challenges, utilising learned crisis communication techniques.

High social impact.

Telephone/Online Counselor (Crisis) Expand crisis support expertise across multiple channels; build a robust career within mental health services.

Transferable skills highly valued.

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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SkillsYoullGain

Active Listening Empathetic Communication Crisis Intervention Rapid Response

CourseFee

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FastTrack £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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CERTIFICATE PROGRAMME IN CRISIS TEXT LINE TRAINING
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London School of International Business (LSIB)
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05 May 2025
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