ViewMoreOptionsForThisCourse
Career Advancement Programme in Tele-Functional Activities
-- viendo ahoraTele-Functional Activities Career Advancement Programme: Elevate your career! Designed for call center agents, customer service representatives, and telemarketers seeking career growth. This programme enhances communication skills, sales techniques, and customer relationship management (CRM).
7.198+
Students enrolled
MoneyBackGuarantee
RiskFreeEnrollment
SecureCheckout
EncryptedPayment
LifetimeAccess
LearnAtYourPace
Acerca de este curso
HundredPercentOnline
LearnFromAnywhere
ShareableCertificate
AddToLinkedIn
TwoMonthsToComplete
AtTwoThreeHoursAWeek
StartAnytime
Sin período de espera
Detalles del Curso
- Advanced Telemarketing Techniques
- Customer Relationship Management (CRM) Software Proficiency
- Effective Communication & Active Listening Skills
- Lead Generation & Qualification Strategies
- Sales Conversion & Closing Techniques
- Handling Objections & Difficult Conversations
- Script Writing & Adaptability
- Performance Tracking & Analysis
- Ethical Practices & Compliance
- Team Collaboration & Leadership Development
Trayectoria Profesional
Career Role (Tele-functional Activities) Description Customer Service Advisor (Inbound Calls) Handle inbound customer inquiries, providing support and resolving issues.
High demand, entry-level opportunity.
Sales Executive (Outbound Calls) Generate leads and close sales through outbound calls.
Requires strong communication and persuasion skills.
Competitive salary potential.
Technical Support Specialist (Remote) Provide technical assistance to customers via phone and email.
Requires technical expertise in relevant software/hardware.
Growing market.
Appointment Setter (Telemarketing) Schedule appointments for sales teams through outbound calls.
Essential role in lead generation.
Excellent opportunity for progression.
Account Manager (Telephony) Manage existing client accounts through regular communication.
Requires strong relationship building skills.
Good salary and benefits package.
Requisitos de Entrada
- Comprensión básica de la materia
- Competencia en idioma inglés
- Acceso a computadora e internet
- Habilidades básicas de computadora
- Dedicación para completar el curso
No se requieren calificaciones formales previas. El curso está diseñado para la accesibilidad.
Estado del Curso
Este curso proporciona conocimientos y habilidades prácticas para el desarrollo profesional. Es:
- No acreditado por un organismo reconocido
- No regulado por una institución autorizada
- Complementario a las calificaciones formales
Recibirás un certificado de finalización al completar exitosamente el curso.
Por qué la gente nos elige para su carrera
Cargando reseñas...
Preguntas Frecuentes
Tarifa del curso
- 3-4 horas por semana
- Entrega temprana del certificado
- Inscripción abierta - comienza cuando quieras
- 2-3 horas por semana
- Entrega regular del certificado
- Inscripción abierta - comienza cuando quieras
- Acceso completo al curso
- Certificado digital
- Materiales del curso
Obtener información del curso
Obtener un certificado de carrera
